Commercial Enterprise Onboarding · SLAs · TCO & LMS Integration

Schedule a 25-Minute Technical & Architecture Consult

Meet directly with a Novak LMS™ Solutions Architect to review your cohort seat volume, calculate your 80% cloud lab hosting savings, walk through Zero-Video Privacy, TLS 1.3 / RBAC & Section 508 security controls, and map out < 24-hour turnkey onboarding for Canvas, Blackboard, Moodle, or DoD Navy ILE.

Instant .ICS Calendar Hold
Tier 1: 30-Day Institutional Pilot $0 Free (30 Seats)
Full access to all 3 courses, 105 browser labs, Exam-Sim PBQs & SCORM/xAPI exports.
Tier 2: Bootcamp & Academy Pro $39/seat/mo · $349/yr
Slashes cloud lab hosting overhead by up to 80% ($0 VM overages), 99.9% Uptime SLA, < 4-hr support, LMS gradebook sync.
Tier 3: Enterprise, University & DoD Custom Site License
Dedicated tenant, SAML 2.0 SSO, LTI 1.3 Advantage, OEM whitelabeling, Navy ILE / xAPI LRS streaming, Dedicated Customer Success Engineer & < 1-hr P1 SLA.
3. Standard Enterprise Onboarding SLAs
  • < 24-Hour Turnkey Deployment: Roster, SSO/LTI 1.3, or SCORM 1.2/2004 packages live in under 1 business day.
  • 99.9% Platform Availability SLA: Browser-native WebAssembly labs eliminate remote VDI boot failures and cloud VM lag.
  • Priority Engineering Escalation: < 1-hour P1 critical response, < 4-hour standard response, and quarterly TQI pass-rate reviews.