Where the class spent its reading time

IT Support Spring 2026 — Section A · IT Support Technician Fundamentals

Calibration quality Printable report AOI CSV Sessions CSV Gradebook

Attention signal, not an assessment. Use thin dwell to decide what to reteach or who to check in with. Never convert these numbers into points, attendance, or discipline. Policy v2026-10-17.3

Includes demo seed data

Students opted in

8/22

14 without data

Sessions

50 camera · 6 reading signal

Avg calibration accuracy

85%

Good camera sessions · median error 2.1°

50 MediaPipe · 0 WebGazer · 40 paragraph/line-level

Time on lesson content

94%

of 190.6 recorded min

Signal quality across all sessions

Reading the lesson Looking away / idle Face not detected Tab hidden Low confidence

Per-student summary8 students

Student	Sessions	Accuracy	Time split	Last	Actions
Student1 Demo	8 · 4 lessons	88% Good	94% reading · 29.2 min	Oct 24 13:20	Timeline
Student2 Demo	8 · 4 lessons	82% Good	93% reading · 27.9 min	Oct 24 11:33	Timeline
Student3 Demo	8 · 4 lessons	84% Good	94% reading · 20.6 min	Oct 24 11:09	Timeline
Student4 Demo	6 · 3 lessons	85% Good	93% reading · 20.4 min	Oct 23 09:36	Timeline
Student5 Demo	6 · 3 lessons 6 reading	Passive	96% reading · 20.7 min	Oct 24 08:33	Timeline
Student6 Demo	6 · 3 lessons	84% Good	95% reading · 21.0 min	Oct 24 07:46	Timeline
Student7 Demo	6 · 3 lessons	87% Good	92% reading · 23.6 min	Oct 24 07:14	Timeline
Student8 Demo	8 · 4 lessons	88% Good	92% reading · 27.2 min	Oct 24 05:58	Timeline

Time split = share of recorded session time. "Face not detected" and "Tab hidden" are data-quality states, not misconduct.

14 enrolled without data

Student9 Demo, Student10 Demo, Student11 Demo, Student12 Demo, Student13 Demo, Student14 Demo, Student15 Demo, Student16 Demo, Student17 Demo, Student18 Demo, Student19 Demo, Student20 Demo, Student21 Demo, Student22 Demo

Lessons with timelines

1.1 The Support Technician Role7 stu · 14 sess

94% reading · accuracy 83%

1.2 Workplace and ESD Safety7 stu · 14 sess

93% reading · accuracy 84%

1.3 Ticketing, Documentation, and Change Awareness7 stu · 14 sess

93% reading · accuracy 87%

1.4 Professional Communication and Privacy7 stu · 14 sess

94% reading · accuracy 86%
Thin: Check yourself

Class dwell by heading (all lessons)

Start here if you have never done this5.0 min · 3%

What a computer is, in one picture6.7 min · 4%

What software is6.5 min · 4%

What a user actually brings you4.6 min · 3%

What a ticket is4.8 min · 3%

Words you will hear this week5.5 min · 3%

Terminal objectives21.6 min · 12%

Instructor — 50 minutes5.3 min · 3%

In plain English15.1 min · 8%

Electricity you need as a technician, not as an engineer5.3 min · 3%

Student × heading heatmap — 1.1 The Support Technician Role

Each cell = share of that student’s reading time on the heading. Dashed red = less than half the class average for that heading.

Student	Start here if you have never done this	What a computer is, in one picture	What software is	What a user actually brings you	What a ticket is	Words you will hear this week	Terminal objectives	Instructor — 50 minutes	In plain English
Student1 Demo	14	14	15	14	9	15	6	9	5
Student2 Demo	15	11	19	8	8	16	9	12	4
Student3 Demo	12	24	10	0	0	13	20	15	5
Student4 Demo	9	9	19	10	15	10	14	8	7
Student5 Demo	8	17	10	11	15	13	11	9	6
Student6 Demo	5	18	16	12	9	7	12	14	6
Student8 Demo	14	11	9	14	15	10	8	14	4
Class mean	11	15	14	10	10	12	11	12	5

Helix settings for this class